General awareness – Successful intercultural communication


A person that wants to communicate successfully with members of other cultures should keep the following things in mind:

  • Show respect to your conversational partner
  • Listen and observe
  • Show real interest and inquire
  • Verify that you understood everything right by repeating what has been said in your own words
  • Don’t judge
  • Accept the fact that your own knowledge and perception are relative
  • Gather knowledge about te other culture
  • Show empathy
  • Be flexible
  • And also: Acknowledge the fact that there are different meanings for one and the same thing